Frequently asked questions
General Information
Q: Where is Bowery Grand Hotel located?
A: The hotel is located at 143 Bowery, New York, NY 10002, in the Lower East Side of Manhattan, near Chinatown and SoHo.
Q: What are the check-in and check-out times?
A: Check-in begins at 2:00 PM, and check-out is by 11:00 AM.
Q: What languages are spoken at the hotel?
A: Staff speak English, Spanish, and Chinese.
Reservations & Policies
Q: What is the cancellation policy?
A: Cancellation policies vary by booking source. Please refer to your booking confirmation or contact the hotel directly for details.
Q: Is there an age requirement to check in?
A: Yes, guests must be 18 years or older to check in without a parent or guardian.
Q: Is a credit card required at check-in?
A: Yes, a valid credit card and photo ID are required at check-in.
Room Amenities
Q: What types of rooms are available?
A: The hotel offers private and shared accommodations, including single, double, and bunk-bed rooms. Some rooms have shared bathrooms.
Q: Is there Wi-Fi in the rooms?
A: Yes, free Wi-Fi is available throughout the hotel.
Q: Are towels and linens provided?
A: Yes, fresh towels and linens are provided for all guests.
Facilities & Services
Q: Is there parking available?
A: The hotel does not offer on-site parking. However, paid public parking is available nearby.
Q: Is there daily housekeeping?
A: Basic housekeeping services are available upon request.
Q: Are pets allowed?
A: No, pets are not allowed at the hotel.
Location & Transportation
Q: What is the nearest subway station?
A: The Grand Street Station (B, D trains) and Bowery Station (J, Z trains) are both within walking distance.
Q: How far is the hotel from Times Square or Central Park?
A: Times Square is about 20 minutes by subway, and Central Park is roughly 25-30 minutes away by public transit.
Q: Is the neighborhood safe?
A: The Bowery area is generally safe and lively, especially during the day. As always in NYC, stay aware of your surroundings.
Contact Information
Q: How can I contact Bowery Grand Hotel?
A: You can reach the hotel at +1 (212) 226-6655 or by email at info@bowerygrandhotel.com (if available).